Monday, 28 Oct 2019
Negotiation and conflict resolution don't have to be avoided. Learn how to effectively maximize the strengths you already have to advocate more persuasively for your position(s) in a collaborative, yet effective way. Presenter: Ryan Bhattacharyya, professor of practice, management.
Tuesday, 29 Oct 2019
Many instructors consciously avoid controversial issues in the classroom because of the difficulty involved in managing heated discussions. However, controversy can be a useful, powerful, and memorable tool to promote learning. This conversation will provide instructors with resources to facilitate classroom discussions around controversial issues including the O.T.F.D. (Open The Front Door) and A.C.T.I.O.N. communication frameworks.