Active Listening and Effective Communication

Date/Time:	Thursday, 08 May 2014 from 8:30 am to 10:30 am
Location:	Gallery Room, Memorial Union
Cost:	Free
Contact:	Dawn Shedarowich,
Phone:	515-294-4820
Channel:	University
Categories:	Training, development
Actions:	Download iCal/vCal | Email Reminder

Identify barriers to effective communication, explore personal communication styles and learn how to apply five key principles of effective listening. The workshop utilizes a wide variety of facilitation approaches, including lecture, group exercises and discussion, case scenarios and skill-building tools for success that can be put to work long after the course ends. Registration is free (AccessPlus).

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Course Objectives
-- Improve organization effectiveness through better interpersonal communication
-- Evaluate personal listening skills/styles
-- Examine current theories of communication
-- Know the five steps of effective listening
-- Learn to apply five key principles to more effective interaction