Workshop: Dealing with Difficult People

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Date/Time:Monday, 11 May 2015 from 10:00 am to 12:00 pm
Location:Gold Room, Memorial Union
Cost:Free
Contact:Dawn Shedarowich,
Phone:515-294-4820
Channel:University
Categories:Training, development
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This class identifies seven types of difficult people, common behaviors, and coping strategies. Case studies provide small group activity for immediate practical application. Registration is free on AccessPlus.